Take hold of a monster opportunity and join our Business Architecture team as a Senior Process Analyst.  

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Senior Process Analyst, you will be working within our Customer Servicing Integration program to drive change to the organisation through quality analysis, design, and implementation of business processes. You will be responsible for supporting the design of future state processes, producing impact analysis and making recommendations for improvement to Process Owners. You will also be responsible for ensuring the teams are equipped to manage their processes beyond implementation with metrics, governance and tools to drive ongoing improvement.

The Senior Process Analyst will also provide support to the Business Process Management (BPM) Lead and Process Architect with the ongoing development and maintenance of the enterprise BPM Capability.

We currently have multiple 24-month max term opportunities.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:  

• BPM experience using best practice BPM frameworks.
• Demonstrated experience in tailoring and implementing best practice BPM frameworks, tools, and techniques in organisations.
• Demonstrated ability to develop and maintain BPM skills and capabilities across all levels of the organisation (including development of training content, and through coaching/mentoring).
• Demonstrated experience with modelling complex enterprise processes using BPMN2.0.
• Demonstrated experience with identifying and managing risk and compliance through process analysis and design.
• Demonstrated experience with process improvement and re-engineering (small and large) including root cause analysis, identification of appropriate solution options, dependencies and delivery models, and monitoring) and prioritised recommendations.
• Ability to analyse and question existing processes to ensure a full and correct understanding is gained.
• Demonstrated experience with process automation and digitisation.

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Tuesday, 8 July 2025.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.