Take hold of a monster opportunity in our Technology Operations team as a Business Support Manager. If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne we’d love you to apply.

About the role
We’re all about helping our members make the most of their money. And while they go after their goals, you can too. We’re on the lookout for a proactive and people-savvy Business Support Manager to support our newly appointed General Manager Technology Operations, Emma Caruso on a 6-month secondment basis. If you’re someone who thrives on keeping things running smoothly behind the scenes, loves a bit of logistical wrangling, and knows how to bring people together to get things done—this could be your next exciting move. In this role, you’ll be the go-to person for all things coordination, planning, and communication, helping to ensure our tech operations are humming along efficiently. You’ll also be a trusted adviser to senior leaders, helping navigate complex business dynamics and making sure the right conversations happen at the right time.

But it’s not just about keeping the wheels turning—you’ll play a key role in shaping how we work. From driving collaboration across teams and supporting strategic initiatives, to managing budgets, risks, and governance processes, you’ll have your hands in a bit of everything. You’ll help us stay aligned with our organisational priorities, support change management, and make sure our communications hit the mark. If you’re someone who brings courage, empathy, and excellence to everything you do, we’d love to hear from you.

This role is available as a 6-month secondment opportunity.

About you
It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you’ll tick some of the following boxes too:

• Strong business acumen and the ability to build and maintain effective and positive relationships with stakeholders.
• Strong attention to detail and good time management skills with the flexibility to rearrange priorities to meet changing short-term and long-term needs.
• Superior communication skills; written, verbal and interpersonal – with a diverse group of professionals at all levels.
• Demonstrated analytical, research and problem-solving skills including the ability to synthesise and summarise complex issues.
• Demonstrated integrity, professionalism and discretion in handling matters of a sensitive and confidential nature.
• Well-developed planning, research, and organisational skills with the ability to work autonomously, use initiative and exercise sound judgment.
• Demonstrated inclusive, collaborative, and engaging approach; including the ability to consult, facilitate, negotiate, and influence a broad range of people at all levels in a medium sized corporate environment.
• An understanding of how to identify, assess and escalate risks according to the Risk Management framework.

Apply online now
Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close midnight Wednesday, 9 July 2025.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

Eligibility
This role is only open to current Australian Retirement Trust employees, temps and contractors. If that's you, we'd love to hear from you.

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