Take hold of a monster opportunity and join our Technology Operations team as a Technical Business Analyst.  If you’re a good fit for this role and live in Brisbane, Sydney or Melbourne, we’d love you to apply. 

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Technical Business Analyst, you’ll play a critical role in delivering end-to-end technical business analysis, stakeholder engagement, and service design across projects and initiatives involving multiple stakeholder groups within Australian Retirement Trust (ART). This role bridges the gap between business needs and technical architecture solutions, ensuring outcomes are aligned with strategic objectives.

Day to day, you'll:

• Lead the analysis and resolution of complex business problems using structured elicitation techniques.
• Define, plan, build, and support solutions that address customer and business requirements from both technical and digital perspectives.
• Translate business needs into clear, actionable solution requirements.
• Collaborate with stakeholders across business units, technology teams, and architecture functions.
• Develop and maintain infrastructure services and technical specifications.
• Provide guidance and mentorship to team members.
• Facilitate effective communication and stakeholder engagement throughout the project lifecycle.
• Anticipate and assess risks and issues in terms of strategic business impacts.
• Apply structured processes and best practice business analysis methodologies.
• Work with Architecture and Business stakeholders to ensure successful implementation of technical solutions.

This role is a permanent opportunity.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:

• Strong capability in requirements gathering, process mapping, and problem-solving.
• Solid understanding of systems architecture, application development, and cloud platforms.
• Ability to translate business needs into technical requirements.
• Experience with enterprise systems, cloud platforms, APIs, and integration technologies.
• Familiarity with Agile, Scrum, and/or Waterfall methodologies.
• Proficiency with tools such as JIRA, Confluence, Visio, and business process modelling tools.
• Prior experience in superannuation, financial services, or regulated industries (desirable).
• Commitment to identifying opportunities for process and system enhancements.

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close 5pm 7 August 2025. 

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.