Take hold of a monster opportunity and join our Operational and Legislative Communications team as an Operational Communications Specialist. This is your chance to take the next bold step in your career and contribute to something truly impactful. 

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As an Operational Communications Specialist, you'll be responsible for the creation, verification and delivery of operational communications to Australian Retirement Trust members.

Day to day, you'll:

• Assist in the development of the optimal communication journey to meet operational and transactional communication needs.
• Create exceptional customer centric communications ensuring they portray technical and legislative information in an engaging yet simple way.
• Coordinate the production process for operational documents, including the compliance, legal and verification processes.
• Work with business stakeholders to understand technical requirements and translate these into clear, concise and effective high-quality communications that are understood and enjoyed by stakeholders.
• Engage and influence the business and team to understand and communicate dependencies, schedules, priorities and achievability of organisation wide initiated projects and change.

This role is available as a permanent opportunity. We're flexible with location.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you tick some of the following boxes too:  

• You hold tertiary qualifications in marketing, business management, or project management, equipping you with a strong foundation for strategic delivery.
• You bring experience in leading large-scale marketing, product, brand, or transformation programs within the financial services industry, and you’re confident navigating complex change environments.
• You’ve successfully planned and managed marketing projects of significant complexity, cost, and value in medium-sized corporate settings.
• You’re known for delivering projects on time, within scope and budget, while maintaining high standards of quality and stakeholder satisfaction.
• You’re confident using recognised project management methodologies, especially Agile, and you’re ready to apply or quickly learn PRINCE2 where needed.
• You understand how governance structures function in corporate environments and use them to support effective decision-making and delivery.
• You have a sharp eye for project risk management, and you’re proactive in identifying and mitigating risks throughout the lifecycle.
• You’ve led the development of business-focused solutions, always keeping outcomes and enablement at the core of your approach.
• You’re experienced in corporate and project procurement, including managing tendering processes with precision and compliance.
• You enjoy coaching and mentoring project specialists, helping others grow while building high-performing teams.

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Sunday, 2 May 2026. 

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

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