Take hold of a monster opportunity in our Corporate and Institutional Relationships team as a Relationship Specialist. If you are a current Australian Retirement Trust employee, temp and contractor. If that's you, we'd love to hear from you.

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As a Relationship Specialist, you'll play a crucial role in retaining our high-value employers. Your main focus will be delivering exceptional service and professional engagement, ensuring that employers continue to choose Australian Retirement Trust as their provider. You'll be the go-to person for payroll-level relationships, managing a portfolio of employers.

Your day-to-day will involve advocating for our employers and working closely with payroll staff to offer a seamless, tailored, one-stop-shop service. This means you'll be optimising data and processing issues to make everything run smoothly.

You'll also provide top-notch support to our Relationship Managers, helping them maintain strong connections with employers. Plus, you'll handle more complex member inquiries.

This is a permanent, full-time opportunity.

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills. We'll also expect you to pick up problems and come up with quick, creative ways to solve them. It's quite likely you'll tick some of the following boxes too:

• You've got experience in the superannuation or finance industries.
• You're genuinely passionate about customer service.
• Your written and verbal communication skills are top-notch.
• You excel in relationship and stakeholder management, and you can influence both internal and external stakeholders effortlessly.
• You're an analytical thinker who can resolve complex problems with ease.
• You have a strong business acumen and thrive in a changing environment.
• You can work autonomously, take direction well, and contribute significantly as a team member.

About us

Our 2.3 million members trust us to take care of almost $300 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close COB Friday, 6 December 2024.

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different. It’s why we're part of the Circle Back Initiative.

Eligibility

This role is only open to current Australian Retirement Trust employees, temps and contractors. If that's you, we'd love to hear from you. #LI-DNI