Looking for a monstrous opportunity? Be the powerhouse behind our Chief Member Experience Officer. In this full-time role, you’ll manage schedules, streamline communications, and keep things running smoothly - making a real impact every day.

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. As Executive Assistant, you’ll deliver high level managerial and administrative support to the Chief Member Experience Officer (CMXO) and the broader Members Line of Business team, fostering a positive and productive work environment.

This role requires a strong growth mindset, problem solving ability and a deep understanding of the operations and day-to-day demands of supporting a Chief to optimise performance and achieve business objectives.

Key accountabilities will include: 

• Proactively manage calendars ensuring optimal time management.
• Coordination of appointments, team meetings, catering and travel bookings.
• Act as a liaison between the Chief and internal/external stakeholders, handling communication with professionalism, efficiency and urgency as required.
• Organise and prioritise tasks, projects and deadlines to maximise productivity and effectiveness.
• Conduct research, compile data and prepare day packs, reports, and presentations.
• Utilise technology and tools to streamline processes and enhance efficiency.
• Anticipate the needs of the Chief and pro-actively address challenges or issues that may arise.

This role is available as a full-time, permanent opportunity and is based in Sydney. 

About you

If this is the right role for you, your skills and qualifications may include:

• You’re highly organised and manage your time effectively, allowing you to juggle multiple priorities and stay ahead of deadlines.
• You’re a proactive team player with a can-do attitude who thrives on variety and knows how to bring calm and structure to fast-paced environments.
• Your communication skills are strong—you’re able to digest complex information and translate it clearly in both written and verbal formats.
• You build strong relationships quickly and know how to connect with a wide range of stakeholders, both internally and externally.
• You pay meticulous attention to detail, ensuring accuracy in everything you do—from correspondence to task execution.
• You’re tech-savvy and confident using a range of software and tools to boost your productivity and streamline your workflow.
• You handle sensitive matters with discretion and always maintain confidentiality, earning trust through your professionalism.

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close COB Friday, 25 July 2025. 

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.