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Operational Strategy Specialist - Fixed Term
Brisbane/Melbourne/Sydney

Take hold of a monster opportunity and join our ART Life Operations team as an Operational Strategy Specialist in this 12-month fixed term opportunity. If you’re a good fit for this role and live in Brisbane, Melbourne or Sydney, we’d love you to apply. 

 

Why join us?

  • You'll get 14% super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent training and development opportunities.
  • Balance your work between in-person days at our purpose-built hubs and working from home.
  • In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

 

About the role

We’re all about helping our members make the most of their money. And while they go after their goals, you can too. You’ll support the development and delivery of operational plans, performance frameworks, and continuous improvement initiatives, ensuring the business has the insights and structure it needs to deliver for members. 

 

You’ll be a trusted SME across life insurance operational functions — applying strong analytical, planning and collaboration skills to lift performance and influence decision making at all levels. 

 

Day to day, you'll: 

  • Support the development, coordination and execution of ART Life’s operational plan, ensuring consistency and progress tracking. 
  • Identify risks, dependencies and improvement opportunities through ongoing monitoring  
  • Build and maintain dashboards and reporting tools that surface key trends, KPIs and performance insights. 
  • Provide data-driven recommendations that enhance operational efficiency and strategic alignment. 
  • Conduct analysis and apply life insurance expertise (Claims, Underwriting, L&D, Remediation) to guide decision making. 
  • Collaborate with stakeholders across ART Life, facilitating workshops and planning sessions. 

This role is a 12-month max-term opportunity.  

 

About you

It goes without saying you'll be a great communicator with top notch interpersonal skills.  

  • Tertiary qualification in Business, Commerce, or related field 
  • Strong understanding of operational planning, performance management and business analysis 
  • Deep subject matter expertise across life insurance operations 
  • Experience in financial services, insurance or superannuation 
  • Familiarity with enterprise performance management systems 
  • Experience in superannuation, financial services, investment banking or consulting (preferable) 

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple.

 

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close 11pm Sunday 12 April 2026. 

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different. 

  Full Time

    Brisbane QLD

    View Map

   Posted 28 Mar 26

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