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Business Operations Specialist
Brisbane QLD
Play a central operational role in Australian Retirement Trust’s engine room of growth, enabling the Commercial division responsible for some of ART’s most significant external partnerships.

 

Why join us?

  • You'll get 14% super as standard, to help your future come alive.
  • Unleash your potential and build a career to be proud of through excellent training and development opportunities.
  • Balance your work between in-person days at our purpose-built hubs and working from home.
  • In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

 

About the role

At Australian Retirement Trust, everything we do is about helping members make the most of their money. ART’s Commercial division (internally known as “Workplaces”) is responsible for ART’s employer partnerships across Australia. These relationships directly drive member acquisition, retention and the long-term growth of the fund.

 

As a Business Operations Specialist, you’ll sit at the centre of the Commercial division, enabling disciplined execution, continuous improvement and high performance across a high impact part of the business. You’ll work closely with the Business Manager and stakeholders across the organisation to ensure the team operates with consistency, structure and clarity.

This is a hands‑on role where you’ll connect people, processes and priorities, ensuring the Commercial division strategy is executed through efficient, scalable and compliant ways of working.

 

In this role, you will:

  • Develop and maintain fit‑for‑purpose processes, governance artefacts and reporting that support effective decision‑making and operational discipline
  • Identify and deliver process and continuous improvement initiatives aligned to business priorities
  • Enable strategic initiatives by providing coordination, governance, reporting and operational change support
  • Partner with stakeholders to provide clear, practical operational advice and support
  • Build strong relationships and influence outcomes through collaboration and problem solving
  • Provide flexible support across Business Operations shared services as priorities shift
    Promote strong risk practices by identifying emerging risks and monitoring controls

 

Permanent opportunity.

 

📍 Location: Brisbane preferred, open to Sydney or Melbourne.

 

About you

You’re organised, collaborative and comfortable working in a fast moving, regulated environment. You enjoy improving ways of working and partnering across a business to deliver outcomes

 

You’ll bring:

  • Experience in superannuation, financial services or a similarly regulated environment
  • Experience in business operations with exposure to one or more of the domains of governance, risk, compliance, reporting or process improvement
  • Strong stakeholder management and communication skills
  • Sound analytical and problem-solving capability, with attention to both detail and context
  • Experience improving processes and ways of working
  • An understanding of risk management practices
  • The ability to manage competing priorities and adapt as needs change
  • Experience with tools such as Power BI, CRM or workflow systems (desirable)

 

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close Tuesday 5th May 2026.

 

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.

 

  Full Time

    Brisbane QLD

    View Map

   Posted 15 Apr 26

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