Take hold of a monster opportunity and join our ART Life Commercial team as a Business Process Analyst – Transformation in this 18-month fixed term opportunity.  If you’re a good fit for this role and live in Brisbane, we’d love you to apply.  

Why join us?

• You'll get 14% super as standard, to help your future come alive.
• Unleash your potential and build a career to be proud of through excellent training and development opportunities.
• Balance your work between in-person days at our purpose-built hubs and working from home.
• In the office, enjoy end of trip facilities, a yoga and multi-faith room, parent and carer rooms, quiet rooms, BrewHub coffee facilities, and collaborative team spaces.

This is an opportunity for someone who enjoys complexity and ambiguity. You’ll apply structured thinking, sound judgement and strong stakeholder engagement to balance member experience, operational efficiency, resilience and compliance. Technology, automation or AI may form part of your solutions, but always as an enabler – not the objective. 

About the role

As a Business Process Analyst – Transformation, you’ll play a key role in shaping how ART Life delivers better outcomes for members. Working in close partnership with leaders, delivery teams and change specialists, you’ll take end‑to‑end accountability for discrete initiatives – from understanding current‑state processes and data, through to designing fit‑for‑purpose future states and supporting implementation into BAU. 

• Lead process analysis and solution design across transformation, regulatory and optimisation initiatives 
• Analyse current‑state processes to identify risks, inefficiencies and improvement opportunities 
• Design practical future‑state processes, ways of working and supporting artefacts 
• Take ownership of planning, dependencies, risks and delivery outcomes for assigned initiatives 
• Partner with Change Managers to support implementation, readiness and transition to BAU 
• Develop and present evidence‑based recommendations to senior leaders and sponsors 
• Assess operational risk, control and compliance impacts of proposed changes 
• Contribute to a strong culture of continuous improvement, learning and capability uplift  

This is an 18-month fixed term/secondment opportunity. 

About you

It goes without saying you’re a confident, analytical and pragmatic process professional who can navigate complexity and influence outcomes. 

You’ll bring: 

• Demonstrated experience delivering complex business process or transformation initiatives, ideally in a regulated environment 
• Strong capability in business process analysis and design, including BPMN 2.0 
• Experience working across process, delivery and change disciplines 
• The ability to operate effectively in ambiguous, fast‑moving environments 
• Strong stakeholder engagement and facilitation skills, including presenting to senior leaders 
• A sound understanding of operational risk, controls and compliance 

Automation, workflow tools or AI‑enabled process improvements experience and a background in financial services, life insurance or a similarly regulated industry will be highly regarded. Exposure to Lean, Six Sigma or continuous improvement methodologies will make your application attractive but is not essential. 

About us

Our 2.4 million members trust us to take care of over $330 billion in retirement savings. And we help them take charge of their finances and face the future with confidence. Our inclusive culture means you’ll be valued and heard in a respectful workplace. We've created an environment where you can be yourself and do amazing work. It's that simple. 

Apply online now

Everyone is welcome to apply. We value diverse thinking, cultures, perspectives, backgrounds, and abilities. Awaken your career at Australian Retirement Trust and apply now. Applications close 11pm Sunday 24 May 2026.  

We don’t want to leave you with a monstrous wait. So, you’ll hear from us after the closing date to find out whether you’ve made it through to the next round or not. Being fair and up-front is important to us – and recruitment is no different.