Member Strategy Specialist
Brisbane, Sydney or Melbourne
  • Be part of an inclusive and high-performing team
  • Enjoy a rewarding career move with opportunities for development
  • Make a difference with a fund that puts members first


About us

When you work for Australian Retirement Trust, every day is an opportunity to be a force for good in the lives of more than 2 million members.


Australian Retirement Trust is the super fund formed through the merger of Sunsuper and QSuper. As one of Australia’s largest superannuation funds, we proudly take care of over $200 billion in retirement savings. Our teams are as diverse and unique as the members we strive to inspire and empower. Our inclusive culture means you will be valued and heard in a respectful workplace, where you can be your authentic self every day.


About the role

As a Member Strategy Specialist, you will identify, design and deliver evidence-led member strategies and initiatives. You will be responsible for identifying and mining data-driven insights that drive behaviours and/or perceptions that support member growth and business outcomes and guiding execution teams to deliver customer-centric initiatives.


This role is available as an initial 6 month max-term/ secondment opportunity.


We are flexible with location provided you can attend our Brisbane, Sydney or Melbourne offices at least once a week. 


About you

If this is the right role for you, your skills and qualifications will include:

  • Tertiary qualification in a relevant field e.g., Marketing, Communications, Strategy, Commerce, or related discipline.
  • Experience in integrated, multi/omni channel marketing strategy.
  • Strong analytical and data mining skills with the ability to interpret and convert raw data into actionable business insights.
  • An aptitude for investigating and adopting new and emerging innovation.
  • Proven ability to consult widely, build strong relationships with internal and external stakeholders and facilitate and present to senior stakeholders.
  • Excellent written and oral communication skills with the ability to translate technical concepts into plain English


How you'll benefit

As part of the Australian Retirement Trust team, you’ll have access to development programs that help you focus on solutions-based outcomes, and innovative ways to support our members. We provide a dynamic and rewarding work environment featuring:

  • Competitive salary, bonus, and super offerings
  • Flexible work arrangements
  • Generous parental leave entitlements
  • A focus on learning and development, including study assistance
  • Volunteer and community service leave
  • LGBTQI + and disability employee networks
  • Wellbeing initiatives including Employee Assistance Program and discounted health insurance
  • An additional leave day each year on top of annual leave.


Next steps

Make a difference and join a high-performing team where you will be encouraged to be your best. If this sounds like the role for you, apply before Monday, 27 June 2022.

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